Terms and Services

PLEASE READ THE FOLLOWING TERMS CAREFULLY.

WHEN YOU USE OUR PLATFORM YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS & CONDITIONS.

1. Introduction

These Terms & Conditions (these “Terms” or these “Terms & Conditions”) shall govern your use of the website(s), including all pages within the website(s), identified above (collectively, the “Website”) and the use of your storage unit as per your contract with us (the “Contract”) or being at one of our facilities (the “Services” and collectively or individually with the Website and Contract, the “Platform”).
We will refer to Entreposage Montréal Mini-Storage as “Entreposage Montréal Mini-Storage”, “we”, “us”, or “our.” Similarly, we will refer to you, our User, our Customer or Client, as “you”, “your”, or “User.” Collectively, together we are the “parties.”
These Terms apply in full force and effect to your use of the Platform and by using the Platform, you expressly accept all terms and conditions contained herein in full. You must not use the Platform if you have any objection to any of these Terms & Conditions. If you do not agree to any or all of the terms, your only remedy is to not use the Platform. All of the provisions of your contract shall remain in full force and effect save and except as modified, replaced and/or superseded by the provisions of these Terms. For purposes of clarification and notwithstanding anything to the contrary herein, in your Contract or otherwise, in the event of conflict or inconsistency between any provision of the Contract and any provision of these Terms, the provisions of these Terms shall prevail.
The Platform is not for use by any minors, which mean persons under the age of 18. The Platform is also not for the use by any person who is legally incompetent or who lacks the capacity to understand the Terms and Conditions.

Illegal or Abusive Usage is Strictly Prohibited.
You must not abuse, harass, threaten, impersonate or intimidate other users of the Platform. You may not use the Platform for any illegal or unauthorized purpose. Users agree to comply with all local laws regarding online conduct and acceptable content. Should you be found to have engaged in illegal or abusive usage of the Platform, we will suspend or terminate your account or usage as applicable.

Notice of Change of Contact Information.

YOU ARE RESPONSIBLE FOR NOTIFYING US OF ANY CHANGE TO YOUR CONTACT INFORMATION. WE WILL NOT BE HELD RESPONSIBLE SHOULD YOU NOT RECEIVE PROPER NOTIFICATION IF WE HAVE SENT YOU NOTICE TO YOUR CONTACT INFORMATION.
Montreal Mini-Storage Contact Information:
service@montrealministorage.com
514-STORAGE (786-7243)
5260 Ferrier, Montreal, QC H4P 1L3

If our contact details change, we will notify you of our new contact information.

In exchange for your compliance with your Contract, including but not limited to payment of your rent, we will provide you with sole access to the storage unit located in our facility as described therein. Space descriptions in your Contract may include an allowance for common space. Apart from leasing your storage unit, we do not offer any services, and we are not the depositary of any stored property, including keys and locks. Your access to and use of your storage unit is subject to all the terms of your Contract as amended or modified by these Terms Access hours for each facility are posted on our website.

2. Lease Tier

As part of your contract, you will need to choose a lease tier. Different tiers have different monthly rates, and come with different perks. Sometimes these perks are different from the basic rules set out in this contract. Where there is such a difference, your perks prevail and become the rule that is applied. Your lease tier also affects the amount of potential legal liability which we are willing to accept. To be very clear: we are not an insurance company, and your choice of a lease tier is not a substitute for an insurance policy. Your choice of a higher lease tier is not a guarantee that we will pay you the amounts listed below; instead, it just means that the contractual limitation of liability in clause 13 will not apply to claims up to the listed amount. If you initialed two or more of the boxes in your Contract you will be deemed to have chosen the lower Tier of the Silver, Gold or Platinum, as the case may be. If you intended on selecting a different Tier level, please contact us at service@montrealministorage.com.
Should you choose to take the “No exception to limitation of liability” Lease Tier you understand that we have $0 liability towards you and that you will not receive perks. To be eligible for this tier, you should provide proof of insurance for your stored belongings with a minimum coverage of $3,000. Your goods are stored at your own risk and peril. Should you to fail to provide insurance you will need to sign a waiver of liability.
All perks, other than the exception to the limitation of liability, can only be claimed once.

3. Modifying Your Lease Tier

Once you have chosen your lease tier, you can move upwards to a higher tier, but, other than through a promotion upon signing your Contract, you can only decrease your lease tier after a 90-day period has passed since the start of the current tier level. If you would like to change your lease tier, please contact us and we would be happy to make the required changes. Your perks, if any remain, and the new rental rate will apply starting on the following month.

4. Rent and Payment of Rent

Your first rental payment is due on signature of your Contract and it covers a month of rent from your selected move in date (the “renewal date”). Your rent is then due on the monthly anniversary of that renewal date (for example, if your move in date was on the 27th of October, your rent is due the 27th of every month thereafter until termination and the 27th is your renewal date). The monthly rent for your storage unit is the base rent for your storage unit, plus the amount for your lease tier, plus applicable taxes as described in your Contract or applicable increase notice. If your renewal date falls on a day that does not exist in all months, such as the 29th, 30th, or 31st, it will be considered to be the last day of that month for practical purposes. For instance, if your renewal date is the 31st of every month, in February, your deemed renewal date would be February 28th in non-leap years or February 29th in leap years. Similarly, it would be deemed as April 30th, and so forth for the months that don’t have 31 days.

5. Length of Contract

Your Contract is a monthly contract. When you first sign your Contract, you commit to an initial contract for one month from your renewal date (for example if your renewal date is October 27th you are agreeing to rent from that date until November 26th). After that, this contract will automatically renew for successive periods of one month (starting on the renewal date of your contract each month) unless cancelled by you or by us according to the rules in sections 6 or 7 or 8 below.

6. Cancelling Your Contract Before Your Start Date

You can cancel your Contract at any time before your start date by sending us a written notice of cancellation. If we receive your notice before your contract start date, we will refund your rent, minus a processing fee of 10%. The administration fee is not refundable. If we receive your notice after your contract start date, the procedure in clause 7 applies.

7. Cancelling Your Lease After Your Start Date

You can cancel your Contract at any time after your start date by sending us a written notice of cancellation. If you cancel after your Contract start date, and we receive your notice at least 14 days before your next renewal date, then your contract will not automatically renew and it will be cancelled when the current monthly period is up. The rent for the current payment is not refundable. If you cancel after your Contract start date, and we receive your notice 13 days or less from your next renewal date, then your Contract will renew one last time and end after that final renewal period. For example, if your Contract renews on the 27th of each month, and we receive your notice at least 14 days before February 27th, then your contract will not automatically renew and will end on the 26th of February. If we receive the notice 13 days or less from February 27th, then your Contract will renew on February 27th and end on March 26. All of your items and your lock must be removed from the locker before the end of your contract, and any remaining items can be disposed by us without notice or compensation. Disposal fees may apply. If your storage unit is paid in advance, the prepaid months are non-refundable.

8. Cancellation by MMS

If you violate the terms of your Contract, we can cancel it according to the rules in clause 11 or 16, as the case may be. We can also cancel the Contract without cause if we give you at least one month’s notice. Unless otherwise provided for in the Terms, if your Contract is terminated, for any reason whatsoever, and you do not empty your storage unit as of the termination date you are deemed to have abandoned your property and you allow us to immediately dispose of its contents as we see fit without any liability on our part towards you.

9. Use of Your Storage unit

You agree not to use your storage unit as a residence for yourself or others, nor to operate a business from the locker, nor to store any of the following items therein: gasoline, fuel, grease, paint, flammable or explosive products, fireworks, ammunition, firearm, corrosive, noxious, toxic or hazardous materials or waste, motor oil, batteries, controlled substances or alcoholic drinks, food or perishables, live animals or insects, valuables, dangerous items, or items which might pose a risk to health, plants, animals and insects, and items requiring a constant level of humidity or temperature. You may store up to a maximum of 12 tires. You may not use electrical outlets in the facility unless you have first obtained our written permission to do so. The total value of items stored in your locker must not exceed $15,000, unless you have purchased insurance coverage from your insurance provider greater than that amount, in which case you can store items whose value does not exceed your insurance coverage limits. You must lock your locker with your own lock. If you have not done so, we can provide a written notice of your need to lock your locker with your own lock. If this is not completed within 7 days following the notice, we may provide a lock to secure your locker at your expense. You cannot place more than one lock on your locker. If you place more than one lock on your locker, MMS has the right to cut the extra locks and add a service charge of $20 to your account for each added lock. You should check on your unit from time to time. You are prohibited from cutting a lock on your storage unit (refer to clause 12 for the accepted lock cutting process). You represent and warrant that you are the owner of the goods you are storing in your storage unit.

10. Communications

You agree that MMS and its marketing partners can communicate with you using the coordinates provided by you at the start of your contract, including telephone numbers and email addresses provided. These communications will include both contract-related communications (for example, notices about operational issues at your facility, or notice of any changes to this contract, and commercial electronic messages such as informing you about goods, services, and discounts or promotions that we offer). If an email address is provided by you either in the Contract or afterwards, you hereby consent to the receipt of all notifications, legal or not, related to your Contract via email.

11. Consequence of Failure to Pay Rent or Other Amounts

If you fail to pay rent within 2 days of the due date, you will incur an administrative charge of $35+taxes that is added to your rent for that month. You will incur a subsequent administrative charge of $45 if you fail to pay rent within 14 days of the due date. You will incur a subsequent administrative charge of $50 if you fail to pay rent within 50 days of the due date as a notice fee. Interest of 1.5% per month (18% per annum) applies on all overdue rent payments or other payments under this contract. We may refuse you access to your storage unit and/or the facility in which it is located if you have not paid your rent and any other amounts under this contract in full. If after 90 days you have not made full payment of rent, we can, at our sole discretion, cancel your contract and dispose of or sell the contents of your storage unit to pay your outstanding debts to us. If some or all of the contents of the store unit cannot be sold, we may dispose of them without further notice to you. Disposal fees may apply.

12. Additional Charges

A non-refundable administration fee applies upon the signature of your Contract. A service charge of $20 applies if we are required to cut the lock on your storage unit at your request. All such requests must be made by written notice and an appointment to cut the lock will be scheduled. A service charge of $35 applies on NSF cheques or other rejected payments. A service charge of $150 applies to credit chargebacks.
You are also responsible for all costs and damages that occur as a result of your breach of your Contract, including cleanup and repair costs for damage to your storage unit or the facility, costs incurred to sell the storage unit’s contents, and all costs or damages caused by anyone you bring with you, allow to enter our facility, or otherwise provide with access to the facility.

13. Limitation of liability

You agree that we will not be liable for any damage to the contents of your storage unit or any other property, including your locks and your car/vehicle, regardless of how the damages are incurred or who caused the damage, with the sole exception that we accept liability for damage directly caused by our intentional fault or gross fault. The storage unit and all common areas are provided on an "as-is, where-is" basis at your entire risk and peril. All other liability is hereby excluded, unless you have a lease tier which provides an exception. If your lease tier includes an exception to the limitation of liability, then this clause 13 excludes all liability above the amount associated with your tier. For clarity, we are not an insurance company and are not guaranteeing that you will receive compensation for losses that are not covered by the limitation of liability.
The Website is provided “as-is, where-is” and is not guaranteed to be free from errors. MMS makes no express or implied representations or warranties, of any kind related to the Website or the information contained on the Website. Additionally, nothing contained on the Website shall be construed as providing consult or advice to you.

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED BY MONTRÉAL MINI-STORAGE ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. MONTRÉAL MINI-STORAGE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MONTRÉAL MINI-STORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MONTRÉAL MINI-STORAGE DOES NOT WARRANT THAT THE WEBSITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THESE SERVERS; OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MONTRÉAL MINI-STORAGE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

14. Relocation of Storage unit

We may relocate your storage unit within the same facility to any locker that is as large or larger than your current locker. We will provide you with two weeks notice before relocating your items to a new locker, unless the relocation is done on an urgent or emergency basis, in which case you may or may not receive notice (at the sole discretion of MMS based on our evaluation of feasibility). MMS will not be liable for any damages to your belongings as a result of said relocation.

15. Changes to Rent and Amendment of Contract

We can make changes to any part of your Contract by sending you a notice of the proposed change to your contact information given to us in your Contract, as amended from time to time, or by posting the updated terms and conditions of the contract at the following website: https://www.montrealministorage.com/en/terms-and-conditions/. You should periodically review these Terms for any such updates. The changes will take effect 30 days after we send you the notice or 30 days after the terms are modified on our website. If you disagree with our proposed changes, you can cancel the contract at any time before the updated terms are in effect. If you do not send us a notice of cancellation by that time, your contract will be modified with our proposed changes.

16. Termination for Breach

Termination of the Contract for failure to pay rent is explained at section 11, we can also terminate your Contract at any time if you have breached your other obligations under the Terms or your Contract, failed to respect the operating and safety policies at our facility, or if you have been rude or abusive or threatening or violent. If we terminate your Contract and you have outstanding payments owed to us, we may refuse you access to your storage unit and the items stored in it until after you have paid the pending balance (article 1592 CCQ). Additionally, if you have not paid your outstanding balance within 30 days of our termination, we may sell your items and apply the funds raised towards your balance. Any remaining funds will be returned to you at the address you provided to us. If MMS does not immediately terminate the Contract upon your breach, MMS reserves the right to terminate the contract at a later date.

17. Right of Entry

We can enter your storage unit from time-to-time to assess compliance with this contract, including whether dangerous or prohibited items are being stored there, and to conduct reasonable maintenance and repairs. We can cut the locks from your locker without notice if we need to enter the storage unit to perform these assessments or on an urgent basis, for example to perform emergency repairs or prevent damage to the facility, or because we have reasonable grounds to believe that dangerous or prohibited items are being stored there.
We may refuse access to our facilities to anyone.

18. Miscellaneous

These Terms and your use of the Platform are governed by the laws of Quebec, without regard to principles of conflict of laws, and can only be litigated before Quebec courts in the District of Montreal.
You may access the French version of these Terms at the following link: https://www.montrealministorage.com/fr/termes-et-conditions/

19. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

20. Intellectual Property Rights

Other than content you own, which you may have opted to include on the Website, under these Terms, Montréal Mini-Storage and/or its licensors own all rights to the intellectual property and material contained in the Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on the Website.

All content included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Montréal Mini-Storage, protected by Canadian and international copyright laws. The compilation of all content on the Website is the exclusive property of Montréal Mini-Storage and protected by Canadian and international copyright laws. All software used on this site is the property of Montréal Mini-Storage or its software suppliers and protected by Canadian and international copyright laws.

The Website graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Montréal Mini-Storage in Canada and/or other countries. The Website and/or Montréal Mini-Storage’s trademarks and trade dress may not be used in connection with any product or service that is not the Website and/or Montréal Mini-Storage, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits us. All other trademarks not owned by Montréal Mini-Storage that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

21.Your Account

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Montréal Mini-Storage reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

22. Restrictions.

You are expressly and emphatically restricted from all of the following:

publishing any Website material in any media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using the Website in any way that is, or may be, damaging to the Website;
using the Website in any way that impacts user access to the Website;
using the Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to the Website, or while using the Website; or
using the Website to engage in any advertising or marketing;
Certain areas of the Website are restricted from access by you and Montréal Mini-Storage may further restrict access by you to any areas of the Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for the Website are confidential and you must maintain the confidentiality of such information.

23.Your Content

In these Website Terms & Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. This is unlikely to occur, but in the event Your Content is displayed on the Website, by displaying it, you grant Montréal Mini-Storage a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Montréal Mini-Storage reserves the right to remove any of Your Content from the Website at any time, and for any reason, without notice.

24. Indemnification

You hereby indemnify to the fullest extent Montréal Mini-Storage from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

25. Assignment

Montréal Mini-Storage shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

26. Privacy Policy

These Terms also attach and incorporate our Privacy Policy terms.